Nusuk App & eSIM Complete Guide for Umrah Pilgrims

Seamless Riyāḍ al-Jannah Appointment Booking with Reliable Connectivity

Provided by GleeSIM.com

Saudi Arabia continues to enhance the Umrah experience through thoughtful digital transformation, ensuring fairness, transparency, and better crowd management for millions of pilgrims visiting the Two Holy Mosques each year. One of the most important recent updates directly affects pilgrims who wish to pray in Riyāḍ al-Jannah inside Masjid an-Nabawi ﷺ.

Under the latest Saudi policy, Umrah companies are no longer permitted to book Riyāḍ al-Jannah appointments on behalf of pilgrims. Instead, each pilgrim must personally book their own permit using the official Nusuk app. As a result, reliable mobile internet connectivity has become an essential part of Umrah preparation.

This comprehensive guide—prepared by GleeSIM.com, a trusted global eSIM provider for Muslim travellers—explains everything Umrah pilgrims need to know, from Nusuk booking requirements to staying connected with confidence throughout the journey.

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Saudi Arabia’s New Policy for Riyāḍ al-Jannah Visits

Riyāḍ al-Jannah, often described as a garden from the gardens of Paradise, holds exceptional spiritual value. Due to overwhelming demand and limited space, Saudi authorities have introduced a structured digital booking system.

According to the latest official directive:

  • ❌ Umrah companies cannot book Riyāḍ al-Jannah appointments
  • ❌ Group or collective bookings are not allowed
  • ✅ Each pilgrim must book individually through the Nusuk app
  • ✅ Entry is permitted only with a valid QR code issued by Nusuk

This policy ensures equal opportunity for all pilgrims while improving safety and crowd control. However, it also places responsibility directly on the individual pilgrim.

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What Is the Nusuk App?

What Is the Nusuk App

The Nusuk app is the official Saudi government platform designed to manage Umrah-related religious services digitally. It is mandatory for pilgrims who wish to access Riyāḍ al-Jannah.

Through Nusuk, pilgrims can:

  • Book Riyāḍ al-Jannah prayer appointments
  • Obtain Umrah permits
  • Verify personal details
  • Access QR codes required for mosque entry

Without the Nusuk app, entry to Riyāḍ al-Jannah is not possible under current regulations.

Step-by-Step: How to Book a Riyāḍ al-Jannah Appointment Using Nusuk

Booking your visit to Riyāḍ al-Jannah is straightforward when completed correctly and on time.

1. Download the Nusuk App

Available on both Google Play Store and Apple App Store.

2. Sign Up or Log In

Use your passport number or Iqama. Ensure that all details match your official travel documents.

3. Access the Riyāḍ al-Jannah Permit Section

Select the option for Riyāḍ al-Jannah / Prayer Permit from the main menu.

4. Select a Date and Time

Available slots depend on crowd capacity and your stay in Madinah.

5. Confirm Your Appointment

Review your details carefully and submit the request.

6. Receive Your QR Code

Once approved, a QR code will be generated. This code must be presented at the entrance to Riyāḍ al-Jannah.

Nusuk App: Your Official Digital Companion for Umrah

The Nusuk app serves as the official digital gateway for pilgrims undertaking Umrah and visiting Masjid an-Nabawi ﷺ. Appointed by Saudi authorities, it allows pilgrims to secure Umrah permits, reserve Riyāḍ al-Jannah prayer appointments, and manage essential religious services through one secure platform.

More than a booking tool, Nusuk delivers a structured and seamless digital experience that enhances clarity, comfort, and organisation throughout the pilgrimage. By centralising identity verification, appointment scheduling, and QR-based access, the app enables pilgrims to focus on worship rather than administrative concerns.

For today’s Umrah pilgrim, Nusuk is not optional—it is an essential companion.

Download the Official Nusuk App

Important Guidelines Every Pilgrim Must Know

  • Each pilgrim requires a separate Riyāḍ al-Jannah appointment
  • Children must also have individual permits
  • Late arrival may result in denied entry
  • At the time of entry, pilgrims must have:
    • A smartphone
    • Active internet access
    • The Nusuk app
    • A valid QR code

Failure to meet these requirements may result in missing the appointment.

Why Reliable Internet Is Essential for Nusuk App Usage

Why Reliable Internet Is Essential for Nusuk App

The entire Riyāḍ al-Jannah booking and verification process is fully digital. Pilgrims must have consistent internet access to:

  • Log in to the Nusuk app
  • Retrieve or display QR codes
  • Verify appointments at checkpoints
  • Handle last-minute updates or changes

Relying on hotel Wi-Fi or public networks can be risky. Connectivity interruptions can cause unnecessary stress and may even prevent entry.

Why a Saudi Travel eSIM Is the Smartest Choice for Umrah

Traditional international roaming is often expensive and unreliable. Physical SIM cards require time, queues, and documentation—valuable time better spent in worship.

A Saudi travel eSIM offers immediate, flexible, and secure connectivity without changing your physical SIM card.

Why Pilgrims Choose GleeSIM for Umrah Connectivity

Why Pilgrims Choose GleeSIM for Umrah

GleeSIM.com provides a Saudi eSIM solution designed specifically for Umrah and Hajj pilgrims, ensuring uninterrupted connectivity throughout Makkah and Madinah.

Key Benefits of GleeSIM

  • Instant internet access upon arrival
  • No physical SIM card or swapping required
  • Smooth, reliable Nusuk app performance
  • Easy navigation in holy cities
  • Continuous connection with family back home
  • Secure, affordable, and dependable service

GleeSIM is positioned not as a luxury, but as a travel-enabling solution that supports peace of mind and spiritual focus.

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How to Prepare Before Traveling for Umrah

To ensure a smooth experience, pilgrims should prepare digitally before departure:

  • Install and test the Nusuk app
  • Activate their GleeSIM Saudi eSIM
  • Confirm smartphone eSIM compatibility
  • Keep digital copies of travel documents
  • Familiarise themselves with the Nusuk interface

Preparation transforms technology into a source of ease rather than concern.

Final Thoughts

Saudi Arabia’s Nusuk system represents a modern, efficient approach to managing Umrah services. While the process is well designed, it requires pilgrims to take responsibility for their own bookings and digital access.

By combining:

  • The official Nusuk app, and
  • GleeSIM’s trusted Saudi eSIM,

pilgrims can confidently secure their Riyāḍ al-Jannah appointment and complete their Umrah journey with calmness, dignity, and devotion.

May Allah accept your Umrah and grant you the blessing of praying in Riyāḍ al-Jannah with ease and sincerity. Ameen. 🤲

🔗 Learn more about Umrah eSIM solutions at gleesim.com

Frequently Asked Questions (FAQs)

1. Can my Umrah agent book Riyāḍ al-Jannah for me?
No. All appointments must be booked individually through the Nusuk app.

2. Is the Nusuk app mandatory for Riyāḍ al-Jannah entry?
Yes. A valid QR code from Nusuk is required for entry.

3. Do children need separate Riyāḍ al-Jannah permits?
Yes. Each individual, including children, must have their own appointment.

4. Can I rely on hotel Wi-Fi for Nusuk access?
Hotel Wi-Fi may be unreliable. A personal mobile connection is strongly recommended.

5. Why is an eSIM better than roaming during Umrah?
An eSIM offers instant activation, lower costs, and consistent connectivity without SIM changes.

6. Does GleeSIM work in both Makkah and Madinah?
Yes. GleeSIM provides reliable coverage across major holy cities.

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